Roger Currie — Executive Speaker
Customer Success, Revenue Growth & Scale
Roger Currie — Executive Speaker
Customer Success, Revenue Growth & Scale
About Roger Currie
I am a senior executive with over 20 years of experience leading large-scale, customer-facing organizations and driving performance through customer success leadership, operational excellence, and scalable execution.
Throughout my career, I have owned the end-to-end customer and partner experience across complex, multi-location environments—delivering sustained revenue growth, improved engagement, and multi-year EBITDA performance. I have held senior leadership roles across financial services, retail, and consumer services, with full accountability for P&L performance, strategic direction, and leadership development.
I have led organizations operating across 70+ locations and multiple U.S. states and territories, partnering cross-functionally with Sales, Product, Marketing, Technology, and Risk teams to improve customer journeys and operational outcomes. My work includes implementing digital platforms and scalable service models that increased adoption, reduced friction, and improved the overall customer experience.
I specialize in scaling customer success and operations together—balancing high-touch leadership with digital enablement, self-service capabilities, and data-driven decision-making. My focus is helping organizations grow without sacrificing consistency, profitability, or customer trust.
In addition to my executive leadership role, I speak with leadership teams and at select conferences on customer success, operational scale, and revenue growth in complex, multi-location environments. My approach is practical and operator-led, grounded in real-world execution rather than theory.
Roger is available for select speaking engagements, executive workshops, and leadership discussions.
Executive Speaker | Customer Success, Revenue Growth & Scale
Who I Speak To
- Executive leadership teams
- Senior operations, customer experience, and growth leaders
- Organizations scaling across regions or multiple locations
- Conferences focused on leadership, performance, and transformation
Signature Speaking Topics
Scaling Customer Success Across Multi-Location Businesses
How leaders can design customer success models that scale across locations without sacrificing consistency, profitability, or experience.
Customer Experience as a Revenue Growth Engine
Practical strategies for using customer engagement, journey design, and operational discipline to increase retention and revenue.
Operational Leadership in High-Growth Environments
What it takes to lead teams, systems, and processes when organizations grow faster than their infrastructure.
Driving Digital Transformation Without Disrupting the Business
Lessons learned from implementing technology, automation, and performance systems in high-volume, customer-facing operations.
Building High-Performance Leadership Teams
How to develop accountable leaders who execute strategy, manage change, and deliver results at scale.
Why Roger
- Vice President–level executive with 20+ years of leadership experience
- Executive ownership of customer and partner experience across 70+ locations
- Full P&L responsibility with consistent revenue and EBITDA growth
- Proven success improving engagement, retention, and operational efficiency
- Led enterprise-scale digital transformation initiatives in high-volume environments
Roger brings practical, operator-level insight—not theory—focused on what actually works in real businesses.
Speaking Formats
- Keynotes (45–60 minutes)
- Executive workshops (half-day or full-day)
- Leadership retreats and offsites
- Conference sessions and panels
Booking & Inquiries
To discuss speaking engagements, executive workshops, or leadership sessions:
📩 Email: Roger_Currie@yahoo.com
🔗 LinkedIn: Available upon request